Help center

Frequently asked questions.

Everything you need to know about Loglime products, pricing, restaurant onboarding, security, support, and app publishing.

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Category 1

getting started

5 answers

Loglime is a restaurant technology platform that provides commission-free online ordering, digital menus, table booking, loyalty programs, and branded restaurant apps. It is designed for independent restaurants, cafes, bakeries, quick-service restaurants, cloud kitchens, and multi-location franchise groups who want to accept direct orders without paying commission to third-party delivery platforms.

Category 2

pricing & billing

8 answers

Category 3

products & features

9 answers

Category 4

setup & onboarding

4 answers

Category 5

technical

5 answers

Category 6

support

3 answers

Category 7

ai assistant — zest

3 answers

Frequently asked questions.

getting started

What is Loglime?

Who is Loglime for?

How do I get started with Loglime?

Do I need any technical knowledge to use Loglime?

How long does it take to go live?

pricing & billing

How much does Loglime cost?

Are there any commission fees on orders?

Does the free trial require a credit card?

What payment methods do you accept for subscriptions?

Can I cancel my subscription at any time?

Do you offer refunds?

Can I switch plans mid-subscription?

Is there a setup fee?

products & features

What is commission-free ordering?

How does the digital menu work?

Does Loglime support both pickup and delivery orders?

How does table booking work?

How does the loyalty program work?

Can customers use the loyalty program without downloading an app?

What is a QR menu?

Does Loglime publish apps to the App Store and Google Play?

How long does app publishing take?

setup & onboarding

What do I need to get started?

Does Loglime upload my menu for me?

Do I need an Apple Developer account?

Can I use Loglime with my existing website?

technical

What technology does Loglime use?

Is Loglime secure?

Does Loglime work on mobile devices?

What happens if Loglime goes down?

Can I export my customer data?

support

What support does Loglime offer?

Do you offer support during setup?

Is there a knowledge base or self-help documentation?

ai assistant — zest

What is Zest?

Is Zest available 24/7?

What can Zest help with?